Cerro del Águila 5 11330 Jimena de la Frontera
+34 637 51 57 72 (Español) +34 644 86 68 89 (English)
avilabioresiduos@gmail.com

Privacy Policy

Tree Surgeons, Cutting, Removal Services & Landscaping in Costa del Sol

BASIC DATA PROTECTION INFORMATION

Purpose: The purpose of the collection and processing of personal data that we request is to send you information about our services and maintenance reminders if requested.

Legitimation: Execution of a contracted service, consent of the interested party / legal representative and compliance with a legal obligation.

Recipients: We will only share your data with third parties or suppliers when your intervention is necessary for the correct execution of our activities and projects or for the management, maintenance and development of the contractual obligations that we assume with you, acting with adequate treatment of your data.

Communications: Sending operational and commercial communications through different means (telephone, SMS, email, ordinary or other equivalent).

Rights: Access, rectification and deletion, as well as other rights, as explained in this document.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you to review it and exercise your rights if you think it is necessary.

WEB CONTACTS AND EMAIL

What data do we collect through the Web?

We can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with information in the contact form, you will identify yourself in order to contact you, if necessary.

With what purposes are we going to treat your personal data?

  • Answer and manage your queries, requests or requests.
  • Information by electronic means, that relate to your request.
  • Commercial information or events by electronic means, as long as there is express authorization.
  • Perform analysis and improvements on the Web, about our products and services.
  • Improve our commercial strategy

What is the legitimacy for the treatment of your data?

The acceptance and consent of the interested party: In those cases where to complete an application it is necessary to fill in a form and click on the submit button, the completion of which will necessarily imply that you have been informed and have expressly granted your consent to the content of the clause annexed to said form or acceptance of the privacy policy.

All our forms have the symbol * in the required data. If you do not provide these fields, or do not check the acceptance policy checkbox of the privacy policy, the sending of the information will not be allowed.

CUSTOMERS

With what purposes are we going to treat your personal data?

  • For communications between both parties.
  • Information by electronic means, that relate to your request or are necessary to fulfill the entrusted services.
  • Commercial information or events by electronic means, as long as there is express authorization.
  • Manage the administrative, communications and logistics services performed by the Responsible.
  • Billing and declaration of the appropriate taxes.
  • Carry out the corresponding transactions.
  • Control and recovery management.

CONTACTS SOCIAL NETWORKS

With what purposes are we going to treat your personal data?

  • Answer your questions, requests or requests.
  • Manage the requested service, answer your request, or process your request.
  • Connect with you and in a community of followers.

What is the legitimacy for the treatment of your data?

The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:

Facebook: http://www.facebook.com/policy.php?ref=pf

Linkedin: http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Google: http://www.google.com/intl/es/policies/privacy/

PRIVACY POLICY

The present “Privacy Policy” is intended to publicize the General Conditions that govern the collection and processing of personal data through the domain www.avilabioresiduos.com.

The Owner of this domain has published this website to provide potential visitors with access to the information that is interested. The information displayed on the website is left to the free disposal of Users who access the website in a particular and individual way, at no cost. The commercialization of the right of access is expressly prohibited.

It is expressly forbidden the total or partial copy or reproduction of the information published by any electronic support (web pages, databases or electronic publications) that allows the retransmission of any information published on this website to multiple Users without the prior written consent of the Holder.

What channels do we use to obtain your data?

The Owner obtains personal data directly from the interested party through the following channels:

  • Email.
  • Forms / Questionnaires (Web, electronic or paper format).
  • High in services offered by Ávila Bio Residuos.
  • Exchange of business cards.
  • Directly from those interested.

Accuracy of information.

The Owner puts the maximum effort in the accuracy and updating of the information published on its website. However, the Owner is not responsible for the consequences of reading it.

Security of the information

The Owner takes all appropriate measures to protect unauthorized access or alteration, disclosure or destruction of information. This includes internal reviews of our information collection, storage and processing practices, as well as physical and logical security measures to protect from unauthorized access to the systems in which the information is stored.

All our staff has signed a confidentiality agreement and is aware of the data protection policy, and in the case of third parties that need or may have access to files with personal data that are the responsibility of the Holder, this service will be regulated according to the regulatory requirements in terms of data protection.

Do we include personal data of third parties?

No, as a general rule we only treat the data provided by the Owners. If you provide us with data from third parties, you must first inform and request your consent to said persons, or otherwise you will exempt us from any responsibility for the breach of this requirement.

And data of minors?

We do not process data for children under 14 years of age. Therefore, the User must refrain from providing them if they do not have that age or, where appropriate, to provide data from third parties that do not have the aforementioned age. The Owner waives any responsibility for the breach of this provision.

Will we make communications by electronic means?

They will only be made to manage your request, if it is one of the means of contact you have given us. If we carry out commercial communications, they will have been previously and expressly authorized by you.

What can you do if you do not want to receive commercial communications?

In accordance with the LSSSI you can unsubscribe from any of the subscription services as well as express your opposition to receiving advertising information by sending an email from the account to unsubscribe with the word “Baja” in the subject, to the following address : avilabioresiduos@gmail.com

To which recipients will your data be communicated?

Your data will be kept under strict security measures that guarantee the confidentiality and security of them. In the same way, they will only be ceded to the entities and for the following purposes:

Entities and suppliers that provide services to Ávila Bio Residuos for the correct execution of our activities and projects. Said entities and suppliers are duly accredited and sign with us the corresponding data processing contract in compliance with the current data protection regulations.
Organizations and official entities in compliance with the regulations and laws in force.
What rights do you have?

  • To know if we are treating your data or not.
  • To access your personal data.
  • To request the rectification of your data if they are inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
  • To request the limitation of the treatment of your data, in some cases, in which case we will only conserve them in accordance with current regulations.
  • To file a claim with the Spanish Data Protection Agency or competent control authority, if you believe that we have not treated you correctly.
  • To revoke consent for any treatment for which you have consented, at any time.

If you modify any information, we thank you for telling us to keep them updated.

When you exercise your rights of suppression, opposition, limitation or withdraw your consent, Ávila Bio Residuos will stop treating your data, except for compelling legitimate reasons or the exercise or defense of possible claims.

All these rights can be exercised by contacting us under the reference “PROTECTION OF DATA” at the following addresses:

Ávila Bio Residuos

Cerro del Águila 5 street, Jimena de la Frontera (11330 CÁDIZ).

or

at the e-mail address: avilabioresiduos@gmail.com

There are forms to exercise your rights. Ask us by email or if you prefer, you can download them directly from the Spanish Agency for Data Protection.

Always remember that you exercise some of the rights that we have exposed, that these forms must be signed electronically or be accompanied by a photocopy of the DNI, so that it allows us to verify your identity. If someone represents you, you must attach a copy of your ID, or sign it with your electronic signature.

The forms can be presented in person, sent by letter or by mail at the above address.

Also, if you are not satisfied with the way in which we have treated your rights, you can file a claim with the Spanish Agency for Data Protection, through the website www.aepd.es.

How long did it take to answer the Exercise of Rights?

It depends on the right, but at most one month from your request, and two months if the subject is very complex and we notify you that we need more time.

How long are we going to keep your personal information?

Personal data will be maintained while you are still connected with us.

Once you dissociate, the personal data processed in each purpose will be maintained during the legally stipulated deadlines, including the period in which a judge or court may require them, taking into account the limitation period for legal actions.

The data processed will be maintained as long as the aforementioned legal deadlines do not expire, if there is a legal maintenance obligation, or if the legal term does not exist, until the interested party requests their suppression or revocation of the consent granted.

We will keep all the information and communications related to the clients or the provision of our service, while the guarantees or responsibilities of our products or services last, to attend to possible claims.

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